Allergen Policy

Allergen Policy

Important information about allergens and product safety

⚠️ Important: If you have a known food allergy or intolerance, please read this policy carefully and contact us before making a purchase.

Allergen Information & Labelling

At Evolution Supplements, we take allergen safety seriously. All our products are clearly labelled with allergen information in accordance with UK food labelling regulations.

How to find allergen information:

  • Check the product label and packaging – all allergens are clearly listed in the ingredients section
  • Review the product description on our website – allergen warnings are highlighted where applicable
  • Contact our customer service team for detailed allergen data before purchase

Common Allergens in Our Products

Products we sell may contain or have been in contact with the following allergens (as determined by manufacturers):

  • Milk & dairy products
  • Eggs
  • Tree nuts (almonds, cashews, etc.)
  • Peanuts
  • Sesame
  • Soya
  • Gluten & cereals
  • Fish & shellfish

Cross-Contamination & Manufacturing

Our products are manufactured by third-party suppliers. Manufacturers may process multiple allergens in their facilities, and cross-contamination may occur. While we work with reputable manufacturers who follow strict food safety protocols, we cannot guarantee that products are completely free from cross-contamination.

If you have a severe allergy, we recommend:

  • Contacting us before purchase to discuss your specific allergen concerns
  • Requesting detailed allergen and cross-contamination information from our team
  • Reviewing the full ingredients and manufacturing details on the product packaging

How to Request Allergen Information

Contact Our Customer Service Team

Email: sales@evolutionsupplements.co.uk

What to include in your email:

  • The product name and/or product code
  • Your specific allergen concerns
  • Any additional dietary requirements

We'll respond as soon as reasonably possible.

Age Restrictions

Some of our products are not suitable for children. Products containing high levels of caffeine or certain active ingredients are clearly marked as "18+" on our website and packaging.

Products should be kept out of reach of children at all times.

If You Experience an Allergic Reaction

Stop using the product immediately and:

  • If symptoms are severe or life-threatening, call 999 (or your local emergency services)
  • Contact your GP or visit a healthcare professional
  • Inform us of the reaction by emailing sales@evolutionsupplements.co.uk with details of the product and symptoms

Your feedback helps us ensure product safety and maintain accurate allergen labelling.

Storage & Handling

Proper storage helps prevent contamination and maintains product quality:

  • Store all products in a cool, dry place away from direct sunlight
  • Keep products in their original packaging when possible
  • Check expiry dates before use
  • Keep all supplements out of reach of children and pets

Regulatory Compliance

We comply with UK Food Standards Agency (FSA) and Trading Standards regulations regarding allergen labelling and food safety. All products are labelled in English in accordance with the Food Information Regulations 2014.

Your Responsibility

If you have a food allergy or intolerance, it is your responsibility to:

  • Read all product labels and allergen information carefully
  • Contact us with any queries before purchase
  • Consult a healthcare professional if you are unsure whether a product is suitable for you
  • Follow dosage and usage instructions on the product label

Questions?

If you have any questions about allergens or product safety, please don't hesitate to contact us:

Last Updated: March 2026

This policy is reviewed regularly to ensure compliance with current UK food safety regulations.