Last updated: 6 November 2026
These Terms explain the rules for using our website, placing orders and using our services.
These Terms are entered into with Evolution Supplements (Leicester) Ltd, trading as Evolution Supplements, company number 16962793, registered in England and Wales.
Nothing in these Terms limits your statutory rights, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
We make reasonable efforts to ensure prices are accurate. If we discover an obvious pricing error before accepting your order, we may contact you to offer the correct price or decline the order and refund any payment taken.
Where we display a compare-at price, “was” price, recommended retail price or similar reference price, it is used for comparison. It may represent a manufacturer's recommended retail price or another reference price identified on the product listing. We may not previously have sold the product at that price.
Prices and promotions may change for future purchases. This does not change the agreed price of an accepted order.
We aim to keep stock information accurate, but errors can occur. If an item becomes unavailable after you order, we will contact you to discuss an alternative, waiting for stock or a refund. We will not substitute a product without your agreement.
Products may be discontinued or changed for future purchases.
We aim to keep descriptions, images, ingredients, nutritional information, allergens and usage guidance accurate. Manufacturers may update packaging and formulations. This does not remove our responsibility to supply goods that match their description.
Our subscription service is powered by Appstle. The price, delivery frequency, any minimum commitment and cancellation arrangements will be provided when you sign up.
Any proposed subscription price change will be communicated in advance where required by law, together with the options available to you. No subscription commitment overrides statutory cancellation rights or rights concerning faulty or not-as-described goods.
We deliver within the United Kingdom only, including Northern Ireland. Delivery options, prices, estimated timeframes and restrictions are set out in our Shipping Policy and at checkout.
If an order is returned because you supplied incorrect delivery details, or failed to arrange redelivery or collection after genuine delivery attempts and appropriate notification, we will contact you to discuss the next steps.
Redelivery is subject to a reasonable additional delivery charge agreed and paid before dispatch.
Before ending the contract because of your failure to accept or collect, we will give you a reasonable opportunity to arrange receipt. If the contract is ended for that reason, reasonable, evidenced delivery and courier return costs may be recoverable where permitted by law.
Any original delivery payment retained will count towards those costs and will not be charged twice. We will provide a breakdown before making any lawful deduction from a refund, take reasonable steps to minimise losses and will not charge a fixed percentage restocking fee.
See Failed Deliveries and Returned Parcels for the full process. No customer charge under that section applies to an error by us or our courier. Your statutory cancellation and refund rights remain unaffected.
Our Return and Refund Policy explains cancellation rights, return arrangements, refunds and applicable exceptions.
Clearance products may be reduced because of short best-before dates, discontinued lines, packaging changes, excess stock or another disclosed reason.
A characteristic clearly disclosed before purchase does not itself make the goods faulty or not as described. Your statutory cancellation rights and rights concerning other faults remain unaffected.
Loyalty points, referral credits and similar benefits may be subject to separate terms provided with the scheme.
We may make reasonable changes to promotional schemes or take proportionate action against fraud or misuse, subject to the applicable terms and your statutory rights.
Gift cards are redeemable in accordance with their stated terms. They cannot usually be exchanged for cash except where required by law. Please keep gift card details secure and contact us if they are lost or accessed without permission.
Website content, including text, images, graphics, branding and logos, belongs to us or our licensors unless stated otherwise.
You may use the website for personal shopping. Other copying or commercial use requires permission unless permitted by law.
EVOLUTION SUPPLEMENTS® is a registered UK trade mark of Evolution Supplements (Leicester) Ltd.
Third-party brands and trade marks remain the property of their respective owners.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or breach of statutory consumer rights.
We are responsible for foreseeable loss or damage caused by our breach of contract or failure to use reasonable care and skill.
Products are supplied for domestic and private use. Subject to applicable law, we are not responsible for business losses such as lost business profits, revenue or opportunities.
We are not responsible for loss caused solely by misuse contrary to appropriate product instructions, except where liability cannot lawfully be excluded.
If an event outside our reasonable control affects an order, we will take reasonable steps to reduce its impact and contact you where appropriate. Such events may include severe weather, strikes, widespread courier disruption or technical outages.
This does not remove statutory delivery, cancellation or refund rights or transfer our responsibilities for our chosen courier to you.
Our Privacy Policy explains how we collect, use and retain personal information and the rights you have concerning that information.
These Terms are governed by the laws of England and Wales, without removing mandatory consumer protections available to you.
If you live in Scotland or Northern Ireland, you may bring proceedings in your local courts where the law permits.
Business: Evolution Supplements (Leicester) Ltd trading as Evolution Supplements.
Company number: 16962793.
