Delivery & Shipping

🚚 Shipping & Delivery – Fast, Tracked & Affordable

Your supplements delivered quickly, safely, and affordably from £3.99 in the UK, or £9.99 to the EU

At Evolution Supplements, we make sure your order reaches you quickly, safely, and affordably.

All orders are sent using tracked courier services, so you can follow your parcel every step of the way.

Orders over £75 (up to 5 kg) qualify for FREE Standard Delivery 🎉
🔒 Orders over £100 require signature for your security

You can also upgrade to Express or Next Day Delivery if you need your supplements sooner.

🔒 High-Value Order Security

Orders with a total value of £100 or more require a signature upon delivery for your protection and ours.

This ensures your valuable items are delivered safely and provides proof of delivery, protecting both you and us from any disputes or claims of non-delivery.

Please ensure:

  • Someone is available to sign for delivery at your specified address
  • If you won't be available, arrange for a trusted person to accept delivery on your behalf
  • Contact us before dispatch if you need to arrange alternative delivery options

If delivery cannot be completed due to no one being available to sign, the courier will leave a card with instructions for collection or re-delivery.

📦 United Kingdom (Excluding Northern Ireland)

🕓 Economy Delivery

Service Order Weight / Value Courier Estimated Delivery Cost
Economy Delivery Orders £75 and up Yodel 4–5 working days Free

🚚 Standard Delivery

Service Order Weight / Value Courier Estimated Delivery Cost
Standard Delivery 0kg–2.5kg Yodel 3–5 working days £3.99
Standard Delivery Plus 2.5kg–4.99kg Evri or Royal Mail 2–4 working days £4.99
Standard Delivery (5kg+) 5kg and up Yodel 3–5 working days £5.99

⚡ Express Delivery

Service Order Weight / Value Courier Estimated Delivery Cost
Express Delivery 0kg–2.5kg Royal Mail or Evri 1–3 working days £4.99
Express Delivery 2kg–4.99kg Royal Mail or Evri 1–3 working days £5.99
Express Delivery 5kg and up Royal Mail or Evri 1–3 working days £6.99

🚀 Next Day Delivery (Order before 3pm)

Service Order Weight / Value Courier Estimated Delivery Cost
Next Day Delivery 0kg–2.5kg Royal Mail, Evri or DPD Next working day £6.99
Next Day Delivery 2kg–4.99kg Royal Mail, Evri or DPD Next working day £7.99
Next Day Delivery 5kg and up Royal Mail, Evri or DPD Next working day £8.99

🇬🇧 Northern Ireland

Service Order Weight / Value Courier Cost
Shipping to Northern Ireland 0kg - 4.99kg Yodel £6.99
Shipping to Northern Ireland (5kg+) 5kg and up Yodel £8.99

🇪🇺 European Union Delivery

We now ship to Belgium, France, Germany, Netherlands, and Spain. All orders include VAT and are fully tracked with no surprise fees at delivery.

📦 European Union Shipping Rates

Service Order Weight Courier Estimated Delivery Cost
Economy International 0kg–2kg Royal Mail International 10–15 business days £9.99
Economy International 2kg–5kg Royal Mail International 10–15 business days £14.99
Economy International 5kg–10kg Royal Mail International 10–15 business days £24.99

💰 Pricing & VAT

Your order price includes all applicable VAT for your destination country. There are no additional charges at checkout.

📦 Customs & Import

Your order is processed via the EU's IOSS scheme. In 95%+ of cases, your package clears customs automatically with no additional charges.

⚠️ Important Notice: Please be aware there may be customs or import VAT applied when the product enters your country, which you will be required to pay. We do not take any responsibility for these charges, and you will be required to pay them to your local customs authority to receive your goods. We accept no responsibility for any orders seized by customs or delayed due to customs inspection.

💬 Why Choose Evolution Supplements

✅ Affordable Shipping

From just £3.99 UK, £9.99 EU

✅ Free Delivery

On UK orders over £75

✅ Reliable Couriers

Yodel, Royal Mail & Evri

✅ Fast Options

Express & Next Day available

✅ No Hidden Fees

Transparent pricing always

✅ International

Ship to 5 EU countries

Important Shipping Terms

  • Same-Day Dispatch: Orders placed Monday to Friday before 5pm are dispatched the same day. Weekend orders dispatch the following Monday (excluding bank holidays).
  • Free Standard Shipping: Available on UK mainland orders over £75 (excluding Northern Ireland; orders over 5kg incur a £5.99 surcharge).
  • Next-Day Delivery: Available for orders placed Monday to Friday before 3pm. Weekend orders dispatch the next working day.
  • High-Value Orders: Orders over £100 require signature upon delivery for security purposes.
  • EU Delivery: Weight-based rates apply. VAT is included. Delivery takes 10-15 business days via Royal Mail International.

📌 Important Notes

  • All delivery times are estimates and may vary due to courier delays, weather, or other factors outside our control.
  • Orders placed after 5pm will be processed the next working day.
  • Tracking information will be provided once your order is dispatched.
  • If a delivery attempt fails, the courier may leave a card or contact you to rearrange delivery. Multiple failed attempts may result in return to us.
  • Customers are responsible for providing accurate delivery information. We are not liable for losses due to incorrect details, this includes re-shipping fees for which you shall be liable. 
  • Safe Place Deliveries: If you provide instructions for the courier to leave your parcel in a designated safe place (e.g., porch, shed, behind a bin, with a neighbour), you accept full responsibility for the parcel once it has been delivered to that location. We cannot accept liability for parcels reported as lost, stolen, or damaged after delivery to a customer-specified safe place.
  • In the event of a lost or damaged parcel, please contact us within 7 working days of the estimated delivery date.

Returns & Refunds

Standard Products (UK)

Returns accepted within 14 days of delivery.

  • Items must be unused, unworn, and in original packaging.
  • Unless faulty/incorrect, customers cover return shipping.
  • Refunds are issued back to your original payment method after inspection.

International Orders (EU)

We do not accept returns on international orders. If your item arrives damaged, please contact us within 7 days with photos for a replacement or refund consideration.

Non-Returnable Items

  • Custom items
  • Final-sale products
  • Opened products – for hygiene and safety reasons, we cannot accept returns on any supplement that has been opened or has a broken seal.

Damaged or Faulty Items

If your order arrives damaged or incorrect, email us within 7 days at sales@evolutionsupplements.co.uk with your order number and photos.

Tracking Your Order

  • Once shipped, you'll receive an email with tracking details.
  • For UK orders, track via Yodel, Royal Mail, Evri, or DPD (depending on service).
  • For EU orders, track via Royal Mail International in real-time.

Last updated: 9th October 2025