Delivery & Shipping

UK Delivery

We ship all UK orders using tracked services. Orders over £50 qualify for FREE Standard Delivery.
You can also upgrade to Express or Next Day delivery.

Delivery Options & Pricing

Standard Delivery (4–7 working days) via Yodel

  • Orders up to £50.00 → £3.99

  • Orders over £50.00 → FREE

Express Delivery (1–3 working days) via Royal Mail

  • Orders £0.00–£49.99 → £5.99

  • Orders £50.00+ → £6.99

Next Day Delivery (order before 3pm)

  • Orders £0.00–£49.99 → £7.99

  • Orders £50.00+ → £8.99

Northern Ireland Delivery

  • Orders £0.00–£49.99 → £9.99

  • Orders £50.00+ → £11.99

 

Terms From Shipping Bar Below***:

  • Same-Day Dispatch: Orders placed Monday to Friday before 5pm are dispatched the same day.

 

  • Free Standard Shipping: Available on UK mainland orders over £50 (excluding Northern Ireland)

 

  • Next-Day Delivery: Available for orders placed Monday to Friday before 3pm.

 

Shipping, Returns & Refunds

Shipping

How we ship your orders

We work hard to pack and ship your order quickly.

  • Products sold directly by Evolution Supplements follow our standard delivery times and rates.

  • Collaboration Products (created with partner brands) may have different couriers, costs, and delivery times.

If your order includes both standard and collaboration items, they may arrive in separate packages with separate shipping charges.

Shipping Costs

  • Fees are calculated based on the product, courier, and destination.

  • For Collaboration Products, shipping costs are shown on the product page or at checkout.

Delivery Times

  • Estimated delivery dates are shown at checkout (not guaranteed).

  • Collaboration Products may take longer to arrive.

  • We are not responsible for courier delays or customs checks, but we’ll always try to help.

Tracking Your Order

  • Once shipped, you’ll receive an email with tracking details.

  • Collaboration Products may have separate tracking numbers.

International Orders

  • Some items can be shipped internationally.

  • Customs duties, taxes, or import fees are the customer’s responsibility.

Returns & Refunds

Standard Products

  • Returns accepted within 14 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • Unless faulty/incorrect, customers cover return shipping.

  • Refunds are issued back to your original payment method after inspection.

Collaboration Products

  • Follow the partner’s return policies (may differ from ours).

  • Some returns may need to go directly back to the partner brand.

  • Contact us and we’ll guide you through the process.

Non-Returnable Items

  • Custom items

  • Final-sale products

  • Hygiene-sensitive items
    (These will always be noted on the product page.)

Damaged or Faulty Items

If your order arrives damaged or incorrect, email us within 7 days at sales@evolutionsupplements.co.uk with your order number and photos.

  • For Collaboration Products, we may need to confirm with the partner brand before arranging a replacement/refund.

Policy Updates

We may update this policy from time to time. The latest version will always be available here.